The Bowery Ballroom

The Bowery Presents FAQ

Where are the clubs located?
Click here for directions

How can I get tickets to a Bowery Presents show?
You can purchase tickets online by clicking the TICKETS icon on any show page on our site and will be taken to the Ticketmaster site. Purchase over the phone by calling Ticketmaster at 800-745-3000. Tickets to all clubs and some Bowery Presents shows are sold at the Mercury Lounge and Music Hall of Williamsburg box offices free of service charges. (Mercury Lounge, Tuesday through Saturday, noon to 6 p.m.; Music Hall of Williamsburg, Saturday only, 11 a.m. to 6 p.m.) Both box offices are cash only. If tickets do not sell out in advance, they will be sold at the door on the night of the show (cash only). Tickets to Bowery Presents shows in reserved-seating venues (Apollo Theater, Madison Square Garden, United Palace, etc.) are available at each venue’s box office and are not sold at Mercury Lounge or Music Hall of Williamsburg. If you’re unsure, please call the box office to inquire whether tickets are being sold there (212-260-4700).

• If a show is canceled, where do I get a refund?
If a show is canceled, refunds are available at point of purchase. You will be refunded automatically if you purchased a ticket through Ticketmaster. Please note openers are always subject to change.

• What are my payment options in the venue?
Cash is king, but we also accept American Express, MasterCard and Visa at our bars. If tickets do not sell out in advance, they will be sold at the door on the night of the show (cash only). We have ATMs on-site at all of our locations.

• How old do I have to be to get into the club?
Most shows are 18+, although some are 16+ and some are 21+. Please check the show page to verify age limits for individual Bowery Ballroom shows.

• My friend and I just started a band, how can I get us a show booked at a Bowery Presents club?
Click here.

• Do your clubs have seats?
All of our venues have lounge space so you can rest your dogs. From time to time, we seat special shows at the The Bowery Ballroom. But some of us highly recommend you getting off your tush and shaking what your mama gave you.

• Do I need to bring ID?
Of course you do! Government-issued photo ID is required for entry to all shows.

• Can you scan my tickets off my phone?
Yes! We recommend downloading the excellent Ticketmaster app: (Apple iOS/Android).

• What are the usual set times?
Show generally begin an hour after doors open. One to three support acts usually precede the headliner, which typically takes the stage at 10 or 11 p.m. For exact set times, call 212-260-4700 during business hours on the day of the show.

• What kind of drinks do you have?
We have a full bar in each venue, with plenty of H20 and soft drinks along with a wide selection of beers (on-tap and bottled), wine and spirits to cure what ales you.

• I have a blog. Do I count as press?
Maybe, but don’t ask us. The Bowery Presents doesn’t issue press passes or photo passes. All press inquires should be directed to the band’s publicist, label or management.

• Can I get in for free?
Maybe, but what are you going to do for us? Relationships are a two-way street. We are always in search of street-teamers and folks to flyer. We can also offer you free admission if you were on any of the Yankees’ championship rosters.

• Can you give me the contact of someone at the label?
Unfortunately, we cannot give out that information, but Google and liner notes might help. You’ll be surprised what you can find on the Internet. Ask Jim Glancy.

• Can I bring my camera?
Photo policy varies for different artists and is usually not determined until day of show. You can bring a nonprofessional camera to most shows, and you can inquire about the photo policy at the door or call 212-260-4700 on the day of show. If you are Mick Rock, please send us copies.

• Do you have a coat check?
Yes. The coat check costs $2 per item. (No, your scarves and gloves don’t count as items.) Remember: Don’t lose your coat-check ticket! If you do, you’ll have to wait until the very end of the night to get your items back. You can take a photo of your ticket on your phone just in case.

Pues-je fumer dans le club?
Sorry, there is no smoking inside The Bowery Ballroom, however there is a smoking section outside the venue.

• Is there re-entry?
Absolutely not! There is no re-entry to The Bowery Ballroom and all exits are final, excluding the smoking area.

• Do you rent your rooms for private events?
Of course! Nuestra casa es su casa. We like to party. Please visit for more information.

• Do you have an internship program?
Yes we do. See Internship for information.

• Where do I park?
The Bowery Ballroom has no designated parking. But there is ample street parking in the neighborhood. Of course, you can always go green and take the subway.

• Other Bowery Ballroom Rules and FAQs:
No flyers, stickers, handbills.
You will be ejected for throwing ANYTHING.
If you lose an item at a show, please call 212-260-4700 the following day.
All shows are general admission.
No outside food, beverages, markers, spray paint, weapons (includes pocket knives).
Handicapped seating is available. Arrive 15 minutes before doors open.
You must show proof of age by government-issued photo ID and get a wristband to be served at the bar.